User Privacy Choices
1. Your Privacy, Your Choice
At Pickseat, we believe that you should have control over your personal information. This page explains the privacy choices you have and how you can exercise them.
We are committed to being transparent about how we collect, use, and share your data. You have the right to make choices about your privacy, and we respect those choices.
You are in control. This page outlines all the privacy choices available to you as a Pickseat user.
2. Summary of Your Choices
Here's a quick overview of the privacy choices you can make:
| Choice | What It Does | How to Change |
|---|---|---|
| Location Access | Allow or deny access to your location | Device settings |
| Push Notifications | Receive or opt out of notifications | App settings / Device settings |
| Marketing Communications | Receive promotional emails and messages | App settings / Email preferences |
| Data Sharing | Control how your data is shared | App settings |
| Account Deletion | Permanently delete your account and data | App settings / Contact support |
3. Location Access
Pickseat uses your location to provide core services such as:
- Finding nearby bus stops and stations
- Showing available buses in your area
- Providing real-time trip tracking
- Improving route recommendations
Your Choices
- Allow While Using App: Location is only accessed when you are actively using the app
- Allow Always: Location is accessed even when the app is in the background (for tracking features)
- Deny: Location is not accessed at all (some features may be limited)
How to change: Go to your device settings → Apps → Pickseat → Permissions → Location
4. Push Notifications
We send push notifications to keep you informed about:
- Booking confirmations
- Trip updates and tracking
- Payment confirmations
- Promotions and offers
Your Choices
- Enable All: Receive all notifications
- Customize: Choose which types of notifications you want to receive
- Disable All: Stop receiving all notifications
How to change: Go to the app settings → Notifications or your device settings → Apps → Pickseat → Notifications
5. Marketing Communications
We may send you marketing communications about:
- Special offers and promotions
- New features and updates
- Travel tips and recommendations
- News and announcements
Your Choices
- Opt In: Receive marketing communications
- Opt Out: Stop receiving marketing communications
How to change: Go to the app settings → Privacy → Marketing Preferences or click the "Unsubscribe" link in any marketing email
6. Data Sharing
We may share your data with:
- Service Providers: Companies that help us provide our services (hosting, payment processing, etc.)
- Transportation Partners: Drivers and transport operators to fulfill your bookings
- Legal Authorities: When required by law
Your Choices
- Allow Necessary Sharing: Data is shared only as needed to provide services
- Opt Out of Additional Sharing: Limit sharing for non-essential purposes
How to change: Go to the app settings → Privacy → Data Sharing Preferences
Note: Some sharing is necessary for the app to function. Limiting sharing may affect your experience.
7. Account Deactivation
If you choose to deactivate your account, we will:
- Disable your account and make it inaccessible
- Cancel any active bookings
- Stop sending you notifications
- Hide your profile and information from other users
What Happens to Your Data
- Disabled: Your account is made inactive and inaccessible. You cannot log in or use the platform.
- Retained: Your data is retained for security, legal compliance, fraud prevention, and audit purposes.
- Reactivation: You can contact support to request reactivation of your account at any time.
- Anonymized: Some data may be anonymized for analytics purposes while your account is deactivated.
Reactivation Process
- Request: Contact support at makosagroups@gmail.com to request account reactivation
- Verification: We will verify your identity to ensure account security
- Restoration: Once verified, your account will be reactivated and all your data restored
Account deactivation is not permanent deletion.Your data is retained for security, legal, and auditing purposes. You can reactivate your account at any time by contacting support.
How to deactivate: Go to My account → app settings → Security → Deactivate Account
8. Data Access and Correction
You have the right to access and correct your personal information.
Access Your Data
- View your profile information
- See your booking history
- Review your payment records
- Export your data
Correct Your Data
- Update your name and contact information
- Change your email address
- Update your phone number
- Correct any inaccurate information
How to access or correct: Go to the app settings → Profile or contact support at makosagroups@gmail.com
9. Cookie Preferences
We use cookies and similar technologies to:
- Improve your experience
- Measure performance and analytics
- Support advertising
Your Choices
- Accept All: Allow all cookies
- Essential Only: Only allow necessary cookies
- Manage Preferences: Customize which types of cookies are allowed
How to change: Use the cookie banner on our website or go to your browser settings → Privacy → Cookies
10. Privacy Policy Updates
We may update this User Privacy Choices page and our Privacy Policy from time to time. When we make changes, we will:
- Notify you through the app or email
- Post the updated policy on our website
- Update the "Last Updated" date
Continued use of Pickseat after updates constitutes acceptance of the revised privacy choices.
11. Contact Us
If you have questions about your privacy choices or need assistance:
Pickseat Privacy Team
Email: makosagroups@gmail.com
Address: Spintex Road, Accra-Ghana